Help Center and FAQ

Adding and Removing Credit/Debit Card Information
To add multiple credit/debit cards to a profile, navigate to the profile's account page after signing in. On the left side of the browser, there will b...
Wed, 1 Mar, 2017 at 11:30 AM
What Credit Cards Are Accepted?
TopScore Payments, powered by Stripe, allows for the use of these credit cards: Visa Mastercard American Express Discover See also: How Do Paymen...
Thu, 20 Apr, 2017 at 11:45 AM
How Do Fees Work?
To check your organization's pricing and fees, navigate to Admin > Commerce > Transfers, and click the "Show Fees" button.  Ongoing...
Fri, 9 Nov, 2018 at 8:28 PM
Processing Refunds
As a site administrator, you have the ability to process refunds for users. The refund feature works for any transactions that involve the transfer of funds...
Mon, 8 Jan, 2018 at 2:44 PM
Voiding a Transaction
This feature allows an administrator to cancel a payment that has previously been recorded. This ensures that the balance due returns to its original amount...
Mon, 8 Jan, 2018 at 2:44 PM
Subscriptions
As an administrator, you have the ability to create products in your store that can be paid for as a subscription service. A membership, for example, can be...
Mon, 5 Feb, 2018 at 9:20 PM
Error when updating Financial Settings: "You cannot change `legal_entity[first_name]` via API if an account is verified."
If you are receiving the error: "You cannot change `legal_entity[first_name]` via API if an account is verified. Please contact support@stripe.com if y...
Wed, 21 Nov, 2018 at 1:10 PM