Help Center and FAQ

Create a Coupon Code
How do coupons work? Coupons allow registrants to claim discounts at checkout, allowing you to offer discounts and set different price points for yo...
Thu, 4 Feb, 2016 at 2:40 PM
What is a Transaction
What is a transaction? A transaction is a group of purchases and coupons that comprise the cart and a group of payments and refunds. Purchases and C...
Wed, 5 Jun, 2019 at 1:10 AM
Why are Some Transactions Flagged?
Why are some transactions flagged? Transactions get flagged (highlighted) when the payment is expected but it is not known from where. Typically, tr...
Thu, 4 Feb, 2016 at 2:40 PM
How Do Payments Work?
A variety of payment methods are offered to accept payments for your events and merchandise, including credit/debit and checks.  Payment methods may...
Thu, 20 Apr, 2017 at 11:43 AM
Accept Paypal Payments
Note: PayPal is deprecated as a payment service —  this information is provided for historical purposes only. Please do not add PayPal without first contac...
Fri, 7 Dec, 2018 at 4:42 PM
CVV Code
What is CVV? CVV stands for Card Verification Value. This is a security feature implemented to assist with preventing fraud. It helps validate that...
Wed, 1 Mar, 2017 at 11:29 AM
Accept Bank Transfers
If you enable bank transfer payments, payees will be taken through an additional confirmation step explaining how to pay with a bank transfer. ...
Thu, 18 Sep, 2014 at 8:10 AM
How Do I Get Paid for Running an Event? (Network Sites Only)
(This article only applies to events run on a site not owned by you or your organization.) We make it easy for to run your league, tournament, or ...
Fri, 15 Jul, 2016 at 12:41 PM
How Do I Set Up A Bank Account?
Find Your Routing and Account Numbers (USA) Your bank routing number is a nine-digit code that’s based on the location where your account was opened. ...
Tue, 17 Jan, 2017 at 9:21 AM
Adding and Removing Credit/Debit Card Information
To add multiple credit/debit cards to a profile, navigate to the profile's account page after signing in. On the left side of the browser, there will b...
Wed, 1 Mar, 2017 at 11:30 AM