Help Center and FAQ

How Do I Get "Full Association" Status for Imported Accounts?
What is full association? This is a security feature to prevent unauthorized access to personal information stored in a player's account. Some ...
Thu, 4 Feb, 2016 at 2:38 PM
Hide Pages from the Navigation
It may be useful to create pages on your site that you prefer not to be included in the main site navigation (the top and bottom menu toolbars). To ...
Thu, 4 Feb, 2016 at 12:26 AM
Upgrade to Universal Analytics
On August 15, 2014, we will be updating our code to support Google's new Universal Analytics. Once this is done, all sites that are using deprecated Go...
Wed, 30 Jul, 2014 at 6:35 AM
How to Get the Most Out of Your Site Logo
The logo is the first thing a visitor typically notices about your site, so it's important that it looks good.  The best site logos have transp...
Thu, 4 Feb, 2016 at 2:16 PM
How Do Tags Work?
A tag is a label or attribute that you can insert with the creation of an event or a post.  It will look like #boys, #winter, #WFDF, etc. Tags are a...
Tue, 23 Feb, 2016 at 6:17 PM
Network Sites
Adding a site to a network has a number of advantages, especially for organizations with one parent site and a number of sub-organizations who also want the...
Sun, 24 May, 2015 at 12:56 PM
Custom Domain (URL) Setup
There are several ways to configure your DNS servers, and you'll have to decide which one works best for you. We think the first option is probably b...
Wed, 14 Jun, 2017 at 6:59 AM
How Do 3rd-Party Network Sales Work?
Note: a formal merchandise program is only available for organizations on our Ultimate Central service at the moment. If you are interested in selling merch...
Tue, 4 Dec, 2018 at 8:00 PM
What are Hero Banners and Hero Grids?
A Hero is a large callout at the top of your site's homepage that can be used to draw a visitor's eyes to critical elements on your site. The ...
Wed, 3 May, 2017 at 2:30 PM
Editing a Page's History
Reverting to an older version of a page: If you've made a change to a page that you want to roll back we've got you covered! 1. Click a...
Thu, 4 Feb, 2016 at 2:14 PM